Senior Service Desk Lead (3rd Line) - Hybrid & Coaching

Northampton Source: WhatJobs
£45,000–£60,000

A leading IT services provider in Northampton seeks a Service Desk Team Leader to manage operations and improve customer experience. Responsibilities include team management, training, and handling escalations. The ideal candidate has MSP experience, strong technical skills, and certifications. The role allows for hybrid working with competitive benefits including health care and generous annual leave.
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