Client Renewal & Engagement Lead, Global Risk Insights

London Source: WhatJobs
£40,000–£60,000

Dow Jones in the Global Risk Insights team is seeking a Client Engagement Specialist to retain contract revenue and support upsells for a defined set of GRI customers in the EMEA region. You will liaise with product, technology and partnerships to ensure client needs are met consistently.

Responsibilities include managing the renewal lifecycle, enabling onboarding and training, and driving usage insights. Strong English skills and a track record in client engagement are essential.

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