Customer Service & Sales Support Advisor

Customer Service & Sales Support Advisor

Avonmouth | £28,000 - £35,000 Basic DOE | Permanent

Are you an experienced Customer Service or Sales Support professional looking for your next opportunity?

We are recruiting for a Customer Service & Sales Support Advisor to join an established business in Avonmouth. This is a varied role covering customer service, sales administration, order processing and general office support.

The Role

• Providing excellent customer service to customers, contractors and suppliers
• Processing customer orders, quotes and invoices
• Handling customer, order and stock queries
• Setting up new customer accounts and completing credit checks
• Supporting delivery and haulage queries
• Managing stock returns and credits
• Assisting with accounts receivable, payments and debt chasing
• General administration, data entry and document management

About You

• Minimum 12 months' customer service experience essential
• Experience in customer service, sales support or sales administration
• Strong communication and organisational skills
• Good Microsoft Office skills, particularly Excel, Word and Outlook
• Ability to multitask, meet deadlines and work as part of a team
• Strong attention to detail and work ethic

Experience in any of the following would be advantageous, but is not essential:

• Stock control / stock administration
• Accounts receivable / credit control
• Construction, manufacturing or building products

What's on Offer?

• £28,000 - £35,000 basic salary DOE
• Monday - Friday, 9am - 5pm
• 4pm finish most Fridays
• 25 days' holiday + Bank Holidays
• Pension scheme
• Free parking
• Company events
• Excellent long-term career opportunity

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