Account Manager

Reports to: Account Director

Location: Central Park Leeds

Purpose of role: You’ll be responsible for the management and delivery of ASDA’s packaging artwork. Ensuring all artwork is approved and released to print accurately and on time. Working closely with all key packaging stakeholders.

Principal Accountabilities

• Pre-empt issues through effective planning
• Chair Pre-Artwork Meetings to understand project requirements before design handover
• Understand cutter guides, pack formats, print methods and basic colour management
• Keep internal trackers up to date with clear and accurate information
• Create realistic and bespoke critical path timings where lines are at risk of not launching
• Ensure we hold correct and up to date spec and profile information for each printer
• Ensure we are encouraging the use of Asda approved printers to support the Asda procurement team
• Keep all stakeholders up to date throughout the artwork process
• Escalate any project risks or issues as required
• Understand client requests and relay this information in a clear brief to the studio
• Drive quality and consistency across ranges with the studio by consistent briefs, mark ups, guidelines and range reviews
• Ensure all studio queries are resolved in a timely manner
• Assess successes and areas of development regularly to drive improvements
• Organise and attend regular store walks to feedback to Asda on re‑design projects through Post Launch Reviews
• Gain in depth knowledge of category specific requirements/preferences and work with the category to drive new ways of working
• Attend weekly production meetings with in-depth detail on the status of each project
• Create cutter libraries and overprint guidelines as and when required
• Organise files – both digital and physical versions, ensuring these are kept for the appropriate amount of time
• Build strong relationships with key stakeholders including Asda category and suppliers

Please note that this list is not exhaustive

Person specification – Who you need to be:

• Confident communicator (written and verbal)
• Professional customer service skills
• Organised – time management skills
• Ability to work under pressure
• Good attention to detail
• Friendly, approachable, and flexible – a team player
• Proactive and able to prioritise
• Understanding of Excel and Outlook

In addition, you should be able to demonstrate the following behaviours and skills in line with our Rivendell values:

Make it Right

• Show appreciation
• Embrace diversity
• Work together
• Care for our environment

Make it Happen

• Own your job
• Deliver commitments
• Live safety first
• Create value

Make it Better

• Innovate
• Embrace change
• Keep learning
• Strive to be the best

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