Facilities Assistant

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PPL’s Facilities team manages our 19,000sq ft open plan office in the heart of Soho. They ensure our offices run smoothly with everything from setting up events and meetings through to fixing lights and keeping our stationary stocked.

What you’ll be doing

To work with the Facilities Team to provide and maintain a gold standard of service delivery to our end users, ensuring the building is always safe and fit for purpose, and the services that help allow the company to operate are functioning to a high standard at all times.

This is an office-based role, with no option for remote working.

The role of the Facilities Team is to manage the building, services, and Health & Safety compliance that allows our staff to carry out their work safely, comfortably, and professionally.

Reporting to the Facilities Manager, the Facilities Assistant will work closely with the Facilities Manager and Deputy Facilities Manager, as well as a number of external contractors such as security staff, cleaning staff, and engineers, to ensure the service we provide for staff, tenants, and visitors is maintained to a high standard at all times. This will be achieved through covering the reception desk, carrying out administrative and procurement duties, and completing hard service, soft service and H&S tasks to ensure the environment is safe and fit for use by everyone.

Key Responsibilities

• Covering the Reception desk, ensuring the phone is answered promptly and professionally, guests are greeted and directed to the correct individual, deliveries are accepted and processed, and Reception clean, tidy, and presentable at all times
• Carrying out ad hoc Facilities duties such as distributing post, assisting with incoming deliveries, restocking stationery and the printer, setting up staff breakfast, managing contractor work, and carrying out minor repairs
• Assisting the Facilities Team in maintaining Health & Safety (H&S) compliance through carrying out H&S checks, assisting with fire alarm tests and evacuations, becoming a Fire Warden and First Aider, and ensuring H&S issues are dealt with quickly
• Assisting in setting up events and meeting rooms
• Completing administrative tasks such as stock ordering, maintaining spreadsheets, and compiling reports

What we can offer you

• Free Breakfast in the office
• Long service awards
• Shops and Leisure discounts (Carnaby card)
• £120 annually to spend on music related purchases
• Private Medical Care

And much more!

What you’ll need

• Previous experience in a Facilities role and working on a reception desk
• A good working knowledge of Microsoft Office
• Basic Health & Safety knowledge and awareness
• Good problem-solving and organisational skills
• Good communication skills and a friendly and polite manner

Next steps

If this sounds like you, then apply today!

Closing date for applications: 22nd August 2025

Equality and Diversity at PPL

PPL are committed to equal opportunities, diversity and inclusivity; therefore we welcome and encourage applicants from all sections of the community.

Here at PPL we are proud to operate in a genuine, open and straightforward way while continuing to maximise all opportunities as they arise striving to represent PPL’s members. Our job is to protect our members’ rights, and make sure their talent and investment is rewarded fairly. We take an entrepreneurial approach, working together to create new ways to deliver better service and solve business challenges. Collaboration creates great things; everyone’s talent deserves recognition and each of our members is important to us. We are the professional face for our clients. We serve with a smile and go the extra mile when representing them. We share a passion for music – that’s why we do what we do.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative and Customer Service

Industries

• Musicians and Office Administration

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