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24/7 IT Command Centre Lead — Service Operations
LeedsSource: WhatJobs
£65,000–£90,000
Asda Stores Ltd seeks an IT Service Operations Manager to lead the 24/7 IT Command Centre on site in Leeds, overseeing real‑time service health, incident triage and rapid recovery. You will supervise shift teams, coordinate with partners, and ensure continuous, stable technology services across critical windows including nights and weekends.
The role requires proven 24/7 operations leadership, strong incident management, and a deep ITIL 4 background.
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