Lettings Administrator

Letting Administrator

£14.00 per hour

Liverpool City Centre

Ongoing, temporary contract

Part time hours (16 hours per week), Monday to Friday

About the Role

We are looking for a reliable, organised Lettings Administrator to join a busy property management team. You will help run day-to-day rental operations smoothly by managing the end-to-end tenancy progression process, from initial applications and referencing to final move-ins.

Key Responsibilities

• Tenant Progression: Process tenancy applications, conduct tenant referencing, and complete Right to Rent checks.
• Viewings clerk management: Supporting with the viewing of properties.
• Documentation: Prepare tenancy agreements, register deposits, and ensure all compliance documents are up to date.
• Customer Communication: Handle incoming enquiries from landlords and tenants via phone and email.
• Database Management: Update property listings, maintain accurate CRM records, and assist with utility notifications.
• Team Support: Coordinate viewings, manage keys, and assist the wider property management team with general office administration.

Key Requirements

• Strong administrative and organisational skills with attention to detail.
• Proficiency in standard office software (Microsoft Office, email, and property CRM systems).
• Excellent communication and customer service abilities.
• Previous experience in lettings, estate agency, or a customer-facing office environment is preferred.

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