Commercial Manager - Insurance & Security (New Markets)

Closing Date: Sunday 27th September 2026

Locations: Bristol or London

Flexible Working
The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week.

About the role

This is an opportunity to join EE's growing New Markets team and help shape the future of our Insurance and Security portfolio.

You’ll support the commercial success of a range of products and services, helping to drive growth, optimise performance and deliver against ambitious business targets. Working across multiple teams, you’ll use insight, analysis and commercial judgement to identify opportunities and improve business performance.

This is a fantastic opportunity for someone who enjoys solving commercial challenges, influencing stakeholders and delivering measurable results in a fast-paced environment.

What you’ll be doing

• Support the commercial performance of Insurance and Security products and services
• Help deliver trading and performance plans that support growth and revenue targets
• Analyse performance data and identify opportunities to improve commercial outcomes
• Support the implementation of commercial initiatives and trading activities
• Contribute to distribution and channel performance strategies
• Build business cases and recommendations to support commercial decisions
• Work with stakeholders across Commercial, Product, Marketing and Finance teams
• Support governance, reporting and performance management processes
• Help optimise customer, revenue and channel performance across the portfolio

Essential Skills / Experience

• Proven experience leading commercial improvement initiatives end-to-end and delivering measurable commercial value
• Experience owning and managing a product, category or portfolio, with accountability for commercial performance and growth.
• Experience managing a P&L and making commercial decisions to improve revenue, profitability and customer outcomes.

Desirable Skills / Experience

• Experience within telecoms, insurance, financial services or consumer technology.
• Commercial trading, category management or proposition management experience.
• Strong commercial and financial acumen with experience developing business cases and recommendations.
• Experience working collaboratively across multiple teams to deliver change and improve business performance.
• Knowledge of customer growth, retention and revenue drivers.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.
We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.
With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.
If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.

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