Senior Customer Care Office Leader — Commission & Benefits

Mansfield Source: WhatJobs
£38,000–£48,000

Persimmon Homes is seeking a Customer Care Office Manager to lead the Customer Care team, drive exceptional service, and ensure high standards across the customer journey. You will work closely with the Customer Care Operations Manager and stakeholders to deliver operational excellence and continuous improvement.

The role focuses on managing escalations, coaching teams, and delivering KPIs while maintaining strong relationships with customers and site teams.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →

Back to all jobs

Help others hire with confidence

Reviews on Trustpilot

Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.