Assistant Shop Manager (Alnwick, Narrowgate)

Alnwick Source: WhatJobs

£18,253–£21,297

The internal title for this role is Assistant Shop Manager.

Responsibilities

Support the shop manager in guiding, inspiring, and engaging a diverse team of paid staff and volunteers.
Assist with the commercial running of the store including display and merchandising, stock management, maintaining shop standards, layout, sales and income.
Lead by example and provide excellent customer and supporter service.
Work with the shop manager to achieve targets for donated stock, cash, gift aid, average selling price, sell‑through, and stock processing.
Create relationships with the local community and Cancer Research UK colleagues.
Support the organisation and delivery of creative fundraising events to meet fundraising targets.
Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.
Deputise for the shop manager in their absence.

Qualifications and Experience

Working knowledge of great customer service.
Experience working in a lively and vibrant environment.
Adaptability to changing situations and ability to work independently.
Commercial awareness.
Strong ability to create relationships and communicate effectively.
Flexibility to work on a rota basis.

Benefits

We offer a generous salary and benefits package, including a retirement plan, flexible leave allowance, discounts on travel, technology, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Eligibility & Equal Opportunity

Only candidates eligible to work in the UK may apply. Cancer Research UK is not able to offer visa sponsorship. Age minimum 18 years. We actively encourage applications from people of all backgrounds, particularly those from ethnic minority groups who are under‑represented. We aim to ensure a supportive environment throughout the application and employment process.

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