Safety, Training & Compliance Manager

Job Description

Are you passionate about developing people and making a real difference in a fast-moving logistics environment?

Are you passionate about developing people and making a real difference in a fast-moving logistics environment? If so, we’re looking for a proactive, hands-on Safety, Training & Compliance Manager to lead Health & Safety, training, and compliance across Gear4music’s logistics and distribution operations. You’ll work closely with leaders and teams across the business to build and embed a positive, practical safety culture that supports how we work every day.

About us

As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We’re more than just a retailer – we’re a community of music enthusiasts committed to delivering the best possible online shopping experience for our customers. Our passion for music drives us to innovate, improve, and continually raise the bar.

What you’ll be doing

In this predominantly logistics-focused role, you’ll take ownership of Health & Safety, training, and compliance across our warehouse and distribution sites, ensuring standards are clearly defined, consistently applied, and continuously improved.

• Leading day-to-day Health & Safety activities across warehouse operations, including inspections, audits, and site walks
• Producing, maintaining, and enforcing all warehouse Health & Safety and training documentation, including SOPs, safe systems of work, guides, and training materials
• Reviewing and updating risk assessments in line with operational changes
• Investigating incidents and near-misses, identifying root causes, and driving corrective and preventative actions
• Designing, delivering, and coordinating warehouse inductions, refresher training, and toolbox talks
• Managing training matrices, certifications, and competency sign-off
• Ensuring compliance with UK Health & Safety legislation, including HSWA, COSHH, PUWER, LOLER, RIDDOR, and Fire Safety
• Supporting internal and external audits, contractor compliance, and continuous improvement initiatives
• Coaching and advising managers, partnering closely with Operations, HR, and Facilities to embed safe working practices

You’ll work across our three sites, supporting teams at Holgate and Clifton Moor in York, as well as our new distribution centre in Sherburn in Elmet.

Your skills and experience: what we’re looking for

• 3-5+ years’ experience in a Health & Safety/Compliance role, ideally within a warehouse, logistics, or distribution environment
• Proven experience producing and delivering Health & Safety training and managing compliance systems
• Strong working knowledge of UK Health & Safety legislation
• Confident communicator, able to influence and challenge at all levels
• NEBOSH General Certificate (Diploma strongly desirable)
• IOSH Managing Safely
• Level 3 Award in Education & Training (AET) (formerly PTLLS)
• Train the Trainer certification
• First Aid, Fire Risk Assessment, Manual Handling, DSE, or ISO 45001 experience

Nice to have

• CMIOSH/GradIOSH/TechIOSH or IIRSM membership
• CIPD Level 3 or 5
• Learning & Development Practitioner qualification

What we’ll give you

Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:

• Generous discount scheme across our full range of music and home entertainment products.
• Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
• Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a 'Mindful Employer'.
• Free car parking with access to electric charging points.

Plus, the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.

We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.

If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.

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