Genuit Group in Honiton is seeking a Customer Complaints Handler to own the end-to-end resolution journey, coordinating internal teams and third parties to resolve issues and protect customer satisfaction.
You will gather information, set expectations, manage warranty claims and schedule servicing, keeping customers informed through to closure while driving right-first-time improvements. This role requires strong communication and collaboration in a busy environment.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Honiton
Own the end-to-end customer resolution journey when things go wrong, ensuring complaints are handled professionally and customers are kept informed…
Honiton
The Customer Advisor plays a vital role in keeping our customer experience on track, acting as the operational bridge between our customers, field…
Honiton, Devon
Role Purpose The Customer Advisor plays a vital role in keeping our customer experience on track, acting as the operational bridge between our…
Plymouth, Devon
We are currently seeking an experienced and motivated Customer Resolution Supervisor to join a busy Head Office team in Plymouth. This is an…
Wolverhampton
GSF Car Parts is seeking a Customer Complaints Handler to be the first point of contact for customers needing support resolving issues with…
Chelmsford
We have an exciting opportunity for a Claims Resolution Handler (Level 1) to join our team in a fast‑paced, customer‑focused role where your…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.