IRIS Software Group is seeking a Customer Adoption Executive in a hybrid role based in Manchester or Slough. You will onboard new customers, drive product adoption, and collaborate with Sales, Professional Services, Support and Customer Success teams to ensure a superb start to the journey.
You will lead onboarding sessions, promote training resources, and monitor adoption metrics to maximise value and retention, while building strong customer relationships via phone, video, and email.
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London
3+ years in Account Management or Customer Success role within a B2B SaaS or high-growth technology environment
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