On-Site Service Desk Manager: Lead IT Support & Improvement

Bolton Source: WhatJobs
£55,000–£75,000

ExamWorks Investigation Services Limited is seeking an IT Service Desk Manager to lead the 1st Line IT Support for over 850 users. This on-site role in Bolton requires strong leadership and service excellence.

You will drive incident management, SLAs, continuous improvement, and liaison with stakeholders across the business to deliver reliable IT services. The role reports to the Head of IT Service Delivery and offers competitive benefits in a dynamic, on-site environment.

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