Senior ML Scientist, Customer Operations (Remote)

Monzo is seeking a senior ML Operations professional to drive state-of-the-art ML solutions within Customer Operations. You will lead cross-functional squads, shape model strategy, and mentor a growing team of ML scientists and engineers.

The role offers London/Cardiff/UK Remote, with visa sponsorship and a flexible, outcome-driven work culture. You will work on cutting-edge models, enhance customer support at scale, and contribute to rapid product improvements across geographies.

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