Query Resolution Administrator 6 Month FTC

As a Query Resolution Administrator in Gloucester, you'll play an important role in the Accounting & Finance department, helping to manage and resolve queries efficiently. Your work will ensure smooth communication and accurate record-keeping, supporting the business services industry.

Client Details

This role is with a company in the business services industry based in Gloucester.

Description

• Handle and resolve incoming queries related to invoices, payments, or accounts.
• Maintain accurate records of all communications and updates.
• Collaborate with internal teams to ensure timely query resolution.
• Identify recurring issues and suggest process improvements.
• Communicate effectively with clients and stakeholders to provide updates.
• Support the Accounting & Finance team with administrative tasks.
• Monitor query trends and prepare reports as needed.
• Ensure compliance with company policies and industry standards.

Profile

• Strong organisational and communication skills.
• Knowledge of accounting or finance processes.
• Attention to detail and problem-solving abilities.
• Ability to work collaboratively in a team environment.
• Proficiency in using standard office software.

Job Offer

• Salary ranging from £26,500 to £28,000 dependent on the level of experience.
• Fixed-term contract based in Gloucester.

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