Customer Service Manager: Lead CX & Team Excellence

Braunton Source: WhatJobs
£35,000–£48,000

Crew Clothing Company in Braunton is seeking a Customer Service Manager to lead and develop the Customer Service team across multiple brands. You will oversee day-to-day operations, ensure service levels are met, and drive improvements in the customer journey through data-led insights and cross-functional collaboration.

The role requires strong organisation, people leadership, and a proactive approach to resolving issues, with responsibilities spanning training, quality assurance, reporting, and

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