Hotel Chocolat is seeking a Customer Experience Advisor for its Royston Head Office on a 3–6 month fixed-term contract. You will be the voice of the brand, delivering exceptional customer experiences across phone, email and live chat while gaining insight into multiple business functions.
You’ll train as a Hotel Chocolat expert, support fraud prevention efforts and collaborate with Marketing, Retail, Supply Chain and Operations to learn how a premium retailer operates.
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Chester
Do you enjoy building relationships, delivering outstanding customer service and being part of a fast-paced commercial team?
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