Customer Outcomes Insights Lead

City of Edinburgh Source: WhatJobs
£60,000–£90,000

Motability Operations Ltd is seeking a customer insight & analytics specialist to lead the design and delivery of an outcomes insight programme that demonstrates customers understand MO products, services and communications. The role sits in the Customer Insight & Analytics team and reports to the CX Insight Lead.

You will work closely with Legal & Compliance, In-life Customer Service, Operations, Finance, Marketing Communications, CX and Tech to bring together customer research, behavioural

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Full job description from WhatJobs. Apply for this role →

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