Nomad Digital is seeking a Regional Team Lead to manage a regional Service Desk, ensuring stability, reliability and customer satisfaction for our flagship networking solutions. You will lead Service Desk Engineers and drive incident resolution with KPI/SLAs.
Responsibilities include ITIL process ownership, CAB coordination, reporting, and coaching the team to achieve high performance. The role is hybrid, with time at our Newcastle Head Office and remote work as appropriate.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Newcastle upon Tyne
We're currently recruiting for a Regional Team Lead for our fast-paced, innovative, Operations and Maintenance division.
Coventry
As a Service Desk Team Leader, you will lead, coach and develop a team of Service Desk Analysts, ensuring the delivery of exceptional support across…
Camberley
Established in 2006, FluidOne is an award-winning provider of secure Connected Cloud Solutions with a turnover in excess of £100m, and consistently…
Walton on Thames
We are looking for an experienced Service Desk Manager to lead and develop a busy Managed Service Provider (MSP) Service Desk.
Reading
Xact Placements Limited in Reading is seeking a Head of 2nd & 3rd Line Support to lead the teams, drive performance, and ensure SLAs are met.
Reading
Xact Placements Limited in Reading is seeking a Head of 2nd & 3rd Line Support to lead the teams, drive performance, and ensure SLAs are met.
Explore: IT Support Technician jobs in Newcastle Upon Tyne IT Support Technician jobs in the UK Specialist jobs in Newcastle Upon Tyne
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.