Office Administrator

Office Administrator
Salary: £13.22 per hour
Hours: 30 hours per week, Monday to Friday
Department: Operations

About the Role

We are looking for an organised, reliable and detail-focused Office Administrator to join our clients Operations team. This is a varied administrative role, supporting the day-to-day running of the business. You will work closely with the Operations team and provide essential administrative support across invoicing, purchasing, customer communication, records and general office activities. If you are confident communicating with others, have good attention to detail and enjoy keeping things organised, we would love to hear from you.

Key Responsibilities

• Complete daily customer invoicing using the Navision system.
• Raise purchase orders using the AX system.
• Prepare, maintain and file Import and Export documentation.
• Manage Export Control and IPR documentation in line with internal procedures.
• Assist with VAT Intrastat figures and submissions to Head Office.
• Answer incoming telephone calls and direct enquiries to the appropriate department.
• Act as a first point of contact for customer enquiries and inbound communications.
• Prepare and manage emails, memos, reports, records and quotations.
• Support the Sales Ledger, including month-end processes and reconciliation of order costs against quotations.
• Maintain accurate attendance records.
• Order stationery and ad-hoc office consumables.
• Maintain effective filing and archiving systems.
• Provide general administrative support to the Operations team.
• Help maintain a clean, organised and safe working environment in line with 5S standards.
• Promote a strong Health & Safety first culture throughout the workplace.
• Carry out other reasonable administrative duties as required.

About You

• Good literacy and numeracy skills.
• Previous experience in a similar administrative role.
• Excellent organisation and time-management skills.
• Strong attention to detail and accuracy.
• Good verbal and written communication skills.
• A professional and helpful approach when dealing with customers and colleagues.
• The ability to manage multiple tasks and meet deadlines.
• A proactive attitude and willingness to support the wider Operations team.
• A commitment to maintaining high standards of Health & Safety and workplace organisation.

What We Offer

• £13.22 per hour
• 30 hours per week
• Monday to Friday
• A varied role within a busy Operations environment.
• The opportunity to work as part of a supportive team and develop your administrative experience.

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