CRM Manager

Overview

CRM Manager– Online Gaming & Sports Betting

Up to £50,000 • Fully remote

We are seeking a proactive and driven CRM Manager to join a fast-growing international online gaming and sports betting company. Operating across multiple markets, with a strong footprint in the UK and Mexico, this role offers the opportunity to work closely with senior stakeholders, including direct exposure to the CEO.

You’ll play a key role in shaping and executing customer engagement strategies, delivering tailored lifecycle communications via email, SMS, push, and in-app messaging. Responsibilities include campaign management, customer segmentation, and real-time engagement, as well as monitoring KPIs to optimise performance. You’ll also design and run A/B tests to continually refine CRM.

Responsibilities

• Shape and execute customer engagement strategies across email, SMS, push, and in-app messaging.
• Campaign management, customer segmentation, and real-time engagement.
• Monitor KPIs and optimise CRM performance.
• Design and run A/B tests to continually refine CRM activities.
• Collaborate with senior stakeholders and operate with exposure to the CEO.

Requirements

• 2+ years’ CRM experience in iGaming or similar online gambling industry.
• Strong lifecycle management and segmentation knowledge.
• Hands-on with HTML campaign setup.
• Data-driven, with KPI and A/B testing expertise.
• Confident communicator, proactive and creative in execution.

How to apply

If you have the relevant experience and are interested in the role, send your profile to Please note we cannot offer sponsorship.

Additional information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Analyst
• Industry: Gambling Facilities and Casinos

London, England, United Kingdom

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