Inspiring Ops Team Lead: Customer Service & Growth

ExamWorks Investigation Services Limited, based in Bolton, seeks an inspirational Team Manager to lead and develop a high performing operational team. You will drive customer service excellence, manage workloads, and ensure achievement of KPIs and SLAs while fostering a positive workplace culture.

You will coach and mentor team members, conduct performance reviews, support recruitment, onboarding and continuous improvement initiatives across Operations, Quality Assurance, Sales, Training and HR

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