Sales Operations And Customer Service Executive – German Speaking

Sales Operations and Customer Service Executive - German Speaking

London | Up to £35k | ASAP start

This is not a "sit in a corner and process orders" role.

We're looking for a sharp, detail-obsessed, German-speaking Sales Operations & Customer Service Executive who can keep customers happy, orders moving, and internal teams aligned when things get messy.

You'll be the person making sure DACH customer accounts run properly: orderbooks clean, data accurate, shipments on track, issues chased down, and customers kept in the loop.

You'll work across Sales, Logistics, Operations and the warehouse, so you'll need to be organised, commercially switched on, and comfortable being the person who spots problems before they become dramas.

What you'll be doing as a Sales Operations and Customer Service Executive:

• Owning sales operations and customer service support for DACH accounts
• Managing orderbooks, customer data, pricing, part numbers and VAS details
• Entering and reviewing orders to make sure they are accurate before shipping windows open
• Supporting order allocation and warehouse communication
• Keeping customers and sales teams updated throughout the shipping season
• Helping track fulfilment, delays and customer satisfaction

As a Sales Operations and Customer Service Executive you'll need:

• Fluent German is essential
• 1-2 years' B2B, office, sales support, customer service or operations experience
• Strong Excel and Microsoft Office skills
• A customer-first mindset

German fluency is non-negotiable. Energy, accuracy and common sense are just as important.

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