Portfolio Group in Manchester is seeking an experienced Customer Experience Manager to lead client engagement, satisfaction and retention for a fast-growing, service-led business with a high-performance culture. You will oversee the Customer Solutions teams, using data, client feedback and technology to increase engagement and reduce attrition.
You'll drive customer success strategies, partner with cross-functional teams, and deliver daily dashboards on SLA performance and operational
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Greater Manchester
A progressive management role at the heart of a fast-growing, service-led business.
Manchester, Greater Manchester
Customer Experience Manager | Manchester (Office Based) | £70,000-£75,000 + Excellent Benefits A progressive management role at the heart of a…
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