Operations Compliance Manager

LR Talent are supporting a fast‑growing, recruitment group in hiring their first Operations & Compliance Lead - a newly created role sitting at the centre of operations, process improvement, Bullhorn optimisation and compliance oversight.

This is a hands‑on, high‑visibility position working closely with the Executive Director to build structure, improve workflows, and drive operational excellence across the business.

Key Responsibilities

• Own and optimise Bullhorn across the group - workflows, data integrity, reporting, automations, and user adoption (Bullhorn experience is essential).
• Improve and document processes across sales, delivery, compliance, and back‑office functions.
• Oversee compliance frameworks including contractor onboarding, RTW, IR35, AWR, and internal audit routines.
• Coordinate with an offshore support team to ensure smooth delivery and consistent standards (no line management).
• Lead internal projects to streamline operations, reduce friction, and enhance productivity.
• Create and maintain SOPs, playbooks, and process documentation to embed best practice across the business.
• Support data, reporting and MI, ensuring leadership has accurate, timely insights.
• Act as the operational “glue” between sales, finance, compliance, and delivery teams.
• Champion continuous improvement, identifying bottlenecks and implementing scalable solutions.

What You’ll Bring

• Recruitment agency background
• Experience in reviewing client terms & contracts
• Experience working with offshore or distributed teams
• Up to 55k + bonus
• Hybrid working (4 days in London office)
• Clear progression as the PMO function grows
• High visibility with senior leadership
• Opportunity to shape a newly created function and make a real impact

Please include your answer in your application message.

Applications without this answer will not be considered.

What hands‑on experience do you have with Bullhorn? Please list the specific tasks you’ve personally carried out (e.g., data management, workflows, automations, reporting, dashboards, compliance tracking).

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