Senior Customer Service Analytics Lead

SP Energy Networks is seeking a Customer Service Lead Analyst to head a new data team and move from spreadsheet reporting to modern dashboards and insights. You will shape the team, set priorities, and drive action through to delivery across Customer Service.

You will lead the design of dashboards and reports using Tableau, Power BI and other tools, partner with senior stakeholders, and ensure reporting supports regulatory and business decisions while improving customer outcomes.

#J-18808-Ljbffr

Full job description from WhatJobs. Apply for this role →