Customer Operations Specialist – Hybrid

AccessPay is seeking a proactive Customer Operations Analyst in a hybrid role based in Manchester. You will manage customer queries, provide first-line support, and drive operational activities to deliver efficient, high-quality service.

You’ll own issues from investigation to resolution while balancing workload and updating customers promptly. The ideal candidate thrives with systems and processes, is eager to learn new technologies, and champions improvements to benefit both customers and the

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