My client is currently looking for an experienced IFA Administrator to join their team in Blackpool. The successful candidate will provide administrative support to Financial Planners to help to deliver good client outcomes. Be the first point of contact with the financial planning team and product providers to deliver a first-class service to clients.
THE ROLE
Process new business for clients in a timely manner, ensuring all information provided is accurately reflected in the application paperwork and any other associated systems are updated.
Be a first contact point for clients to handle general queries, escalating complex queries to the Planner, adapting your approach for clients in vulnerable circumstances
Arrange client meetings, valuations, meeting packs and manage the Financial Planners diaries
Prepare client application forms in line with suitability report recommendations
Prepare letters of authority for signing
Complete any required post meeting actions and minutes
Provide additional support to the Financial Planners by attending client meetings, dealing with any administrative work for clients.
Support the Financial Planners in submission of cases to the paraplanning team
Support the Planner's workflow by efficient co-ordination of central services such as paraplanning, valuations, business processing etc
Work collaboratively with colleagues to deliver good client outcomes
EXPERIENCE
Previous experience as an IFA Administrator
Knowledge of Financial Planning products.
Systems/Internal Processes -MS Office/Outlook - Proficient in Word and Excel
Experience of XPlan (Desired)
Experience of Cash-Flow system (Desired).
Excellent interpersonal and communication skills
Good knowledge of financial planning products
Strong numerical skills
Excellent accuracy and attention to detail
Excellent planning and prioritisation skills
Extensive Benefits Package Includes:
Pension: Up to 7.5% employer matching (4.5% employee minimum contribution)
Private Medical Insurance: Cover for employee, spouse/partner, and children via Vitality from day one
Medical Cash Plan: Dental, eye care, physiotherapy, and more via Simply Health
Life Assurance: 4x annual salary (from start date)
25 days holiday, increasing with tenure (+ bank holidays)
Share Incentive Plan: Company matched shares (after 6 months)
Electric Car Scheme, Cycle to Work, and Interest-Free Season Ticket Loan
Enhanced Maternity & Paternity Leave
Wellness Days, flu jabs, eye care vouchers
Microsoft Office for home use
Hybrid Working after probationary period
Discounts on the company's own investment services
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