My client is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.
Role Summary & Responsibilities
Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff
Work with management to ensure training plans are in place and implemented
Maintain the image, appearance and professional standing of the technical team at all times
Supervision of technical M&E shift team and senior technical representative out of hours.
Act as point of contact for technical service delivery
Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM's / CM's and reactive work orders within defined SLA's; highlight any concerns to TSM
Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board
Liaison with other FM Workplace Solutions service providers to provide an integrated service. Provide timely customer feedback verbally face to face, email or calling card
Act as Authorised Person for control of work
Permit to Work System
Carry out electrical switching operations on systems within Change Control Process and authorisation limits to agreed switching programmes
Lead in shift training by scenarios and lessons learnt; knowledge from O&Ms I site drawings. Operate critical plant where authorised
Ensure compliance to client and health and safety processes and procedures at all times for all work carried out by staff and sub-contractors
Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required
Adherence to business processes and procedures with correct financial approvals.
Ensure appropriate budgetary control is exercised on all spend (parts, tools, instruments, training, PPE)
Provide a weekly performance report on workload status using maintenance management system (Real Suite)
Submit monthly status to TSM as contribution to the client monthly report to include any problem areas
Experience & Skills Required
Essential
HVAP
City & Guilds Electrical Competency Parts 1 & 2 or equivalent
Good building services knowledge
Critical Environment Experience
Good Customer relationship skills
Working knowledge of "Permit to work" systems
Understand and interpret technical drawings / processes
We use essential cookies to make this site work. With your permission we would also like to use the optional cookies below. Nothing optional is set until you choose, and you can change your mind at any time from "Cookie settings" at the bottom of every page. Cookie policy.
Essential — keep the site working and secure, and remember the choice you make here. Always on.