Operations Manager – Fire & Security- Hampshire- £50,000 Per Annum
Office based, commutable from the Portsmouth, Petersfield, Waterlooville areas
Team of Engineers cover Hampshire, West Sussex, Berkshire, East Sussex, Dorset & Surrey with No London travel
Salary around £50,000, depending on experience
Company vehicle, Company phone, Laptop
Monday to Friday
Predominantly local work
Opportunity to take a key operational role within an established fire & security business
Fire and Security Operations Manager Overview:
We’re working with an established fire and security company looking for an experienced Operations Manager to oversee the day to day running of their engineering operation.
This is a predominantly commercial role, with around 95% of the work being commercial contracts and only a small amount of domestic work.
The successful candidate will have strong technical knowledge across fire and security systems, alongside the operational experience needed to manage engineers, maintenance schedules, faults, installations and compliance.
Fire and Security Operations Manager Key Responsibilities
Day to day management and support of engineers
Organising the engineers’ works calendar
Scheduling and ensuring monthly maintenance visits are completed on time
Dealing with customer faults over the phone and arranging call outs where required
Providing technical advice and support to engineers
Organising the engineer call-out rota
Managing small and medium works
Ordering equipment and parts for specific jobs
Managing engineer stock and van stock
Ordering parts and coordinating small day works
Carrying out regular van checks
Ensuring monthly installation targets are achieved
Managing maintenance data and keeping records up to date
Supporting BAFE and NSI paperwork, inspections and assessments
Fire and Security Operations Manager Skills & Experience
Strong technical knowledge of fire and security systems
Experience managing or supporting engineers
The ability to diagnose faults and provide technical assistance remotely
Experience with maintenance scheduling and service delivery
An understanding of BAFE and NSI requirements
Excellent communication and customer service skills
The confidence to manage engineers and deal with customers professionally
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