Guest Experience Lead — Create Welcoming Moments

KFC is seeking a Guest Experience Lead to be the friendly face that welcomes guests and ensures smooth service. You’ll assist with digital ordering, answer questions about the menu, and help guests use kiosks or the app with confidence.

You’ll spot issues, support the team, and help raise the bar for great service every day. The role emphasizes strong communication, fast thinking, and tech-savvy skills to deliver a seamless customer experience in a dynamic restaurant environment.

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