Huntress in London is seeking an experienced Complaints Officer to join a busy financial services team. This email-based role handles customer complaints within a regulated environment and requires meticulous, professional communication.
Work will include reviewing cases, investigating information, drafting clear responses, and ensuring regulatory timescales are met. Hybrid working with 3 days in the office and 2 days from home.
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London
We're looking for an experienced Complaints Officer to join a busy financial services team in London.
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