Global AV Service Delivery Lead

Sefton Source: WhatJobs
£65,000–£90,000

proAV Limited is a leading global AV integrator seeking a skilled Service Delivery Manager to own the delivery of contracted services, ensure SLAs, and drive continual service improvements for UK client accounts. You will coordinate with the helpdesk, VNOC, onsite engineers, and vendors to guarantee timely issue resolution and strong service performance.

You will lead regular service review meetings, manage client communications during escalations, and champion AI-enabled reporting and

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