Gearset is seeking a CSM Manager to lead the Strategic and Executive Customer Success Managers serving our largest customers from a Cambridge-based, hybrid work environment. You will own Net Retention Rate (NRR) across the segment, build an experienced team, and closely partner with Account Management to spot customer risk early and convert opportunities into clear growth plans.
This role offers autonomy to raise the bar for coaching, develop a proactive operating model, and create enterprise
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Cambridge
Our largest customers have complex organisations, ambitious goals and a lot invested in getting Salesforce DevOps right.
London
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future
London
A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future
London
Being a Bobber is all about being you. We want you to bring your whole self to work, with the freedom and confidence to do your best work.
London
Being a Bobber is all about being you. We want you to bring your whole self to work, with the freedom and confidence to do your best work.
Remote
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