Senior Salesforce Service Cloud Lead — AI‑Powered Service

Accenture Song is seeking a Salesforce Service Cloud Lead (Senior Manager) in the UK, based in London or Manchester. You will drive end-to-end Service Cloud transformations, shape the UK go-to-market, and advise CIOs and senior leaders on digital customer service strategies.

Join a global network delivering cutting-edge experiences, AI-enabled service, and transformation programs across industries, with a focus on leadership, architecture, and business impact.

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