AlphaSense, Inc. is hiring a Regional IT Team Lead to drive day-to-day service delivery across the London region. You will protect the support queue, coach analysts, and coordinate incident response while aligning with IT leadership on SLA performance.
You will oversee queue management, knowledge-base development, onboarding, and high-visibility stakeholder communications, ensuring consistent white-glove IT support across time zones and regions. This hybrid role starts onsite for training.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
London
IT Support Team Lead - London Location: Central London (Office based 5 days a week) Salary: £45,000 - £55,000 Hands on position in which you will…
London
As Network Support Team Lead, you'll be responsible for the day-to-day management of the Service Desk, ensuring incidents and service requests are…
London
Network Support Team Lead - (Wi-Fi, LAN/WAN) - London Location: Central London (Office based 5 days a week) Salary: £50,000 - £55,000 Hands on…
Explore: Specialist jobs in London
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.