Implementation Director

Taunton Source: WhatJobs

£110,000–£170,000

Implementation Director

Department: Operations

Employment Type: Full Time

Location: UK Remote

Description

Discover OneOcean:

OneOcean is a unified brand born from the integration of OneOcean and Ocean Technologies Group.

Owned by Lloyd’s Register, an organisation with more than 260 years of trust, integrity and leadership at sea, OneOcean combines the agility and ambition of a fast-moving innovator with the strength and stability of one of the world’s most trusted maritime institutions.

At the heart of OneOcean is a portfolio unlike any other in maritime. A comprehensive, integrated portfolio built on years of expertise, trusted by thousands of maritime professionals around the world.

Our Mission: Our mission is clear. In the race to zero emissions, our research, advisory and technical expertise and industry-firsts are supporting a safe, sustainable maritime energy transition. Today we are a leading provider of classification and compliance services to the marine and offshore industries, helping our clients design, construct and operate their assets to accepted levels of safety and environmental compliance.

Why Join OneOcean Crew?

Legacy & Innovation: We were created more than 260 years ago as the world’s first marine classification society to improve and set standards for the safety of ships.
Global Impact: Our digital solutions are relied upon by more than 30,000 vessels, following the acquisition of OneOcean in 2022 and Ocean Technologies Group in 2024.
Product Offering: Covering five proven product areas - learning, fleet operations, compliance, voyage planning and performance management - supporting its customers from ship to shore, from training and people operations, to voyage compliance and optimisation.

Navigating the position: Implementation Director

Key Responsibilities

Project Delivery Leadership. Own the end-to-end project delivery function across all customer implementations, acting as an escalation point for any project issues.
Team Leadership and People management. Lead, mentor, and develop a team of 6 Project Managers and PMO personnel establishing clear goals, performance metrics, and development plans. Foster a high-performance culture focused on accountability, collaboration, and customer success.
PMO and Governance. Define and maintain project management standards, frameworks, methodologies, and governance processes. Ensure consistent reporting across all programmes and projects. Develop portfolio dashboards and executive reporting for senior leadership.
Customer and Stakeholder Management. Build trusted relationships with executive customer stakeholders. Participate in project kick-offs, steering committees, and executive reviews. Act as senior point of contact for escalated customer concerns.
Track and deliver synergy, cost-saving, and performance improvement targets.
Lead cross-functional teams and third-party partners to achieve programme objectives.

Skills, Knowledge and Expertise

10+ years of project and programme management experience.
5+ years in a senior leadership position managing project delivery teams.
Experience within SaaS, software, cloud, or technology organisations delivering projects and programmes.
Proven track record leading multiple concurrent customer implementations
Experience managing PMO functions and organisational governance frameworks.
Experience working with executive stakeholders and enterprise customers.
Strong programme and stakeholder management skills across all levels of the company.
Excellent leadership, communication, and influencing skills.
General business knowledge across core business functions and saas/tech/maritime.
PowerPoint, Excel, PM tooling e.g. Asana, Monday, Smartsheets, Jira, Microsoft Project
Industry and consulting experience.
Degree-level education or equivalent experience.
Programme management qualification (e.g., MSP, PRINCE2, PMP) desirable.