Statutory Checks Records Officer

Children and Families Directorate | Children's Services, Safeguarding & Support | Perceval House

Part Time 17.5 hours per week permanent

Job Summary:

Are you an organised, detail-focused administrator looking for a rewarding role that supports the safeguarding and wellbeing of children and young people? Ealing Council is seeking a Statutory Checks Records Officer to join our Children's Services team and play a crucial role in managing statutory information requests and records.

In this varied and fast-paced role, you will coordinate and process statutory requests from organisations including Ofsted, local authorities, fostering and adoption agencies and childminding agencies. You will review archived and current records, identify key information, support social work teams with statutory responses, and ensure all requests are completed accurately and within strict statutory deadlines. You will also contribute to management reporting, maintain data quality, and support compliance with GDPR and information governance requirements.

Key Skills And Experience Required

• Exceptional attention to detail and the ability to accurately review, analyse and compile information from multiple sources.
• Strong administrative experience in a busy office environment, with the ability to manage competing priorities and work effectively under pressure.
• Excellent written and verbal communication skills, with confidence in liaising with colleagues, partner agencies and members of the public.
• Experience of handling sensitive and confidential information in accordance with GDPR and information governance requirements.
• Strong analytical skills with experience of checking data quality, interrogating databases, producing reports and identifying key information from complex records.
• A high level of proficiency in Microsoft Office applications, particularly Word, Excel and Outlook.
• The ability to work independently, use initiative and contribute effectively as part of a team.
• Experience of working within established policies, procedures and legislative frameworks.
• Excellent organisational and time-management skills, with the ability to meet strict statutory deadlines and service targets.
• Experience coordinating meetings, maintaining records and providing high-quality administrative support services.
• A commitment to delivering excellent customer service and continuous service improvement.

Personal Qualities

• Highly organised, methodical and reliable.
• Trustworthy and professional when handling confidential information.
• Collaborative and supportive of colleagues and partners.
• Proactive in identifying opportunities to improve processes and service delivery.
• Committed to delivering high-quality outcomes for children, families and partner agencies.

Why Join Us?

This is an excellent opportunity to develop your career within Children's Services while making a meaningful contribution to safeguarding and supporting children and families. You will be part of a dedicated team committed to delivering high-quality services and embodying Ealing Council's values of being Trustworthy, Collaborative, Innovative and Accountable. If you are highly organised and take pride in producing accurate work to tight deadlines, we would love to hear from you.

Working Arrangements

This role operates under a hybrid working model. The successful candidate will be required to work from the office a minimum of two days per week as part of the team's service delivery arrangements. To support a successful induction and training period, the postholder will be required to attend the office full time during the initial six-week training period , ensuring they can build relationships with colleagues, gain hands-on experience of key systems and processes, and receive appropriate support whilst learning the role. This requirement reflects the collaborative nature of the role and the need to work closely with Children's Services colleagues, records teams and partner agencies to ensure statutory deadlines are met and high standards of service delivery are maintained.

Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. This role is subject to enhanced vetting clearance. You must have the right to work in the UK. Evidence of this will be requested at the interview stage. It is an exciting time to join Ealing Council. If you would like to make a positive difference to our residents and borough, we look forward to hearing from you. We are committed to making our recruitment process accessible. You can use the accessibility widget on our website to support your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities agenda. We value equality, fairness, and inclusion, and welcome applications from all residents of the borough. We particularly encourage applications from early-career and mid-career professionals who are underrepresented in our workforce. All applications will be assessed on merit.

Closing date for applications : Wednesday 14 October :59

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