Retail Ecommerce Lead

INTERIM MARKETING DIRECTOR | RETAIL | 3 MONTH CONTRACT

We’re looking for an experienced Interim Marketing Director to join a well-established, highly successful retail business on an initial 3-month contract .

This is a hands-on interim leadership role, with a clear and immediate mandate: protect and deliver a critical seasonal trading period , while providing experienced leadership and support to an established marketing team.

The opportunity

You’ll take responsibility for leading the marketing function through a particularly important period for the business, working closely with the senior leadership team and supporting two direct reports across e-commerce and creative .

The role will suit someone who can quickly understand an existing operation, build trust, get close to the detail and make things happen — without feeling the need to change everything on day one.

You’ll be expected to:

• Lead and coordinate the marketing plan through the key winter trading period
• Provide clear, practical leadership to the existing marketing team
• Support and develop junior managers
• Bring strong commercial thinking and customer insight to marketing activity
• Use data and CRM insight to inform decision-making
• Work across both digital and traditional retail marketing
• Understand the customer journey from digital awareness through to in-store conversion
• Work closely with senior stakeholders and confidently manage upwards
• Identify opportunities for improvement while respecting the existing business context

About you

We’re particularly interested in seasoned interim leaders who have worked in medium-sized or entrepreneurial businesses and are comfortable operating with sleeves rolled up.

You’ll bring:

• Proven interim or change/transition experience
• Excellent commercial judgement
• Experience across digital and traditional marketing channels
• Confidence working with CRM/customer data and platforms such as Klaviyo
• Familiarity with e-commerce platforms such as Shopify
• Strong leadership and stakeholder management skills
• A calm, pragmatic and emotionally mature approach
• The ability to develop people while still delivering at pace
• A willingness to work hands-on when required

This is not a role for someone looking to arrive and immediately rewrite the rulebook. The successful person will take time to understand the business, its customers, people and constraints before deciding where change is genuinely needed.

The detail

North London – fully on-site, 5 days per week

Initial 3-month contract, with potential for extension

Day rate flexible for the right candidate

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