Part-Time Passenger Experience Executive (Complaints)

Veezu is seeking a Passenger Experience Executive to drive the resolution of complaints and uphold the company brand by delivering exceptional customer service. The role supports customers across the UK on a 16-hour part-time schedule, with fixed hours Mon 09:00–15:00 and Wed & Fri 09:00–14:00, and a requirement to attend meetings at Veezu office locations as needed.

You will thoroughly investigate complaints, keep customers informed throughout the process, escalate where appropriate, and

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