Customer Service Team Lead
Huntingdon
The Customer Service Team Leader plays a critical role in delivering an exceptional customer experience and ensuring operational discipline across…
Goodfellow is seeking a Customer Service Team Leader in the Huntingdon area. You will lead, coach, and develop a high-performing team while owning escalations and day-to-day operational discipline. The role combines hands-on work (~20–30%) with strategic leadership across multiple sites.
You’ll ensure strong customer outcomes, balance workloads, and drive continuous improvement in SLA performance. An opportunity to grow responsibilities as the team expands.
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