PIB Group’s Underwriting Collective is seeking an UX, Conversion & Optimisation Manager to optimise digital insurance journeys—quote and buy, renewals and self-service—across brands to drive profitable growth.
You will lead A/B/multivariate tests, analyse GA4 data, ensure accessibility per WCAG, and translate insights into briefs and wireframes for development. A collaboration-driven, regulated environment experience is essential.
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London
Lead the design, delivery, and continuous optimisation of end-to-end customer journeys (e.g., onboarding, purchase, adoption, support).
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