The posting specifies UK business hours with some flexibility on shift patterns.
Duffel's stated mission is to make travel effortless. The company points out that more than four billion airline passengers still depend on technology that has not kept pace with modern expectations — the gap its platform exists to close.
Travel Support Consultants are the human layer over that platform: resolving booking issues, processing changes and cancellations, liaising with airlines and helping customers who are mid-journey when something goes wrong.
London remains one of the densest travel-technology employment markets in Europe, which makes it a practical place to build this kind of career.
Good fit for: travel consultants, ticketing and reservations professionals, and customer support specialists with airline or GDS exposure.
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This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. We are making travel effortless. Join us.
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