eDiscovery Case Manager

We are seeking detail-oriented and highly organised eDiscovery Case Managers to join our Global eDiscovery team in London, United Kingdom. This role plays a crucial role in managing Electronically Stored Information (ESI), assisting in the eDiscovery process, and supporting our legal team in all aspects of litigation and regulatory investigations. The ideal candidates will have a strong understanding of eDiscovery processes and technologies, possess excellent communication skills, and be able to collaborate effectively with legal professionals and various internal teams across different time zones.The Global Legal - Litigation & eDiscovery team operates globally with team members contributing to the entire eDiscovery lifecycle of cases across multiple jurisdictions.An eDiscovery Case Manager contributes to the entire eDiscovery lifecycle of a case. Case Managers work closely with, and often liaison between, in-house Litigation Counsels, Outside Counsels, paralegals, Data Team, Engineering, and external vendors to manage and assist with data preservation, collection, processing, review, and production.The role requires a strong understanding of the eDiscovery process and custom data types, as well as the ability to navigate a complex, global data environment while adhering to various national and international regulations. Case managers are vital in preparing data for litigation, which involves instructing stakeholders, overseeing data exports, as well as leveraging technologies and machine-assisted analytics to efficiently identify relevant information.

Key Responsibilities

• eDiscovery Process Management- Manage eDiscovery process in collaboration with litigation attorneys and paralegals.
• Manage ESI through its lifecycle, including preservation, collection, processing and culling, review, and production.
• Assist in preservation of various data sources, including but not limited to structured data, internal tools and systems.
• Collaborate with various internal teams and outside counsel to develop preservation understanding and strategies for information governance.
• Stakeholder Coordination- Liaison between in-house legal teams, forensics teams, and outside counsel on eDiscovery process and best practice.
• Collaborate with legal professionals, forensics, IT, and external vendors to ensure seamless information exchange.
• Coordinate with engineering and data scientist teams for complex, proprietary systems to run queries and export data.
• Data Analysis & Process Development- Assist in data analyses, including Early Case Assessment (ECA) and search terms analyses, to identify patterns, trends, and relevant information for litigation purposes.
• Develop knowledge libraries from data analyses.
• Develop standardised processes and document in detail regarding ESI specifications, workflow and case development for litigation matters.
• Provide cross-matter tracking support.
• Compliance & Best Practices- Stay informed about the latest advancements in litigation support technologies and best practices.
• Ensure compliance with FRCP proportionality requirements.
• Maintain meticulous Chain of Custody documentation.

Qualifications

Minimum Qualifications

• Minimum Qualifications- 5+ years of eDiscovery or litigation support experience with a bachelor's degree in Computer Science, Information Technology, Law, or related field preferred.
• Experience within a EU/UK law firm, regulatory environment, corporate legal department, or eDiscovery service provider environment.
• Proficient in the use of eDiscovery software such as Relativity, Nuix Discover, or similar platforms.
• Strong knowledge of eDiscovery processes, methodologies, and tools and a good understanding of electronic data preservation and collection processes.
• Experience with data analytics tools and techniques and familiarity with cloud platforms and enterprise systems.
• Exceptional written and verbal communication skills to effectively communicate with various teams across cultures.
• Strong problem-solving and analytical skills, as well as excellent organisational and time-management skills to meet deadlines and prioritise tasks.

Preferred Qualifications

• Preferred Qualifications- CIPP/E (Certified Information Privacy Professional/Europe) Certification preferred.
• Prior experience working in technology company or a large, multinational company environment.

Job Information

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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