Customer Expert - NBS Fraud
Glasgow
Customer Expert At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment…
Teleperformance is hiring a Customer Expert in Glasgow to handle inbound calls for Nationwide. Requires at least 6 months contact centre experience. Salary £26,436.80 per year. Location: Glasgow (not remote); 40 hours/week with shift rotation."
You will conduct investigations into economic crime, support customers via phone, and provide risk-based decisions within defined procedures. Strong communication, accuracy and IT skills are essential, with benefits and ongoing progression opportunities.
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