Strategic Client Delivery Lead - Growth & Success

Thrive is seeking a Client Delivery Manager (CDM) to build strategic client relationships, drive value realization, and manage contract P&L. The role blends ITIL/ITSM expertise with business acumen, focusing on customer success and revenue expansion across remote and hybrid client engagements with travel to sites.

You will lead onboarding, enablement, and advocacy initiatives, while ensuring high satisfaction through proactive problem-solving and cross-team collaboration.

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