EMEA Head of Technical Support - SaaS & Enterprise

Figma in London is seeking a leader to build and drive the Technical Support function for EMEA. You will manage and coach teams, set strategic direction with Product and Engineering, and ensure scalable processes for bug triage and resolution.

You will partner with stakeholders to improve workflows, balance technical depth with customer experience, and foster growth within a fast-moving, hybrid environment. Applicants should excel at people leadership and cross-functional collaboration.

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