Dispute Resolution Specialist I — Card & ACH

Street Source: WhatJobs
£43,000–£67,000

Global Credit Union is seeking a Dispute Resolution Specialist to assist members with fraudulent and merchant dispute transactions on Debit Card, Credit Card and ACH. You will research cases, communicate clearly with members, and work to resolve disputes in line with federal rules and NACHA/VISA operating standards.

The role emphasizes accurate documentation, prompt responses, and escalation when needed. A background in financial operations and a service-oriented mindset is preferred.

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