Technical Customer Support Lead
London
£90,000–£125,000
Do you enjoy building a support practice as much as running one?
Hybrid Sales & Business Development
2 weeks ago Apply on WhatJobs
AI-Driven Technical Support Leader
£90,000–£125,000
Elliptic is seeking a Technical Customer Support Lead in London to run the TCS team, own the AI automation roadmap, and escalate high-impact incidents with engineering. You will shape the support function, mentor engineers, and own the knowledge base as a durable asset.
You’ll collaborate with executives, review product requirements, and drive AI-driven self-service while maintaining quality customer communications across four hubs.
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Full job description from WhatJobs. Apply for this role →
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